Last updated: 9 October 2026
1. Introduction
Welcome to The Elevate Collective ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our events or retreats
- Join a waitlist
- Subscribe to our newsletter
- Contact us through our website
- Participate in our programmes
- Make a purchase or booking
This information may include:
- Name and contact details (email address, phone number)
- Demographic information
- Health and wellness information (when relevant to our services)
- Payment information
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your bookings, registrations and waitlist requests
- Send you updates about upcoming events and experiences
- Respond to your enquiries and provide customer support
- Improve our website and services
- Send marketing and promotional communications (with your consent)
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and delivering our services (payment processors, email service providers, event management platforms)
- Business Partners: Retreat venues, instructors, and other partners involved in delivering our programmes
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to the processing of your personal information
- Restriction: Request restriction of processing your information
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)
To exercise these rights, please contact us at reach@theelevatecollective.me
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites (such as event registration or payment platforms, and LinkedIn). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
The Elevate Collective, Dubai, United Arab Emirates. Email: reach@theelevatecollective.me